Add Abstract for find it iterative UX presentation
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# Iterative UX: Find It Cambridge Case Study
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Find It Cambridge needed to be an online resource to help families easily find activities, services, and resources in Cambridge.
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We came in with the incredibly fortunate situation of tons of research being done by Code for Boston and the City of Cambridge. We will describes some of the highlights from the research before anything was built, through initial user testing with people in a library computer lab (particularly real-world conditions for this site), and to the iterative improvements continuing today. The philosophy throughout has been listen/watch, learn, and loop that back into development. The interesting parts, as so often, lie in the details.
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This session will also present frankly what could have been done better, and what could still be done better. A major challenge has been listening to the client too much and the people using the site not enough— a tension accentuated by the fact that the people relying on the site in this case are the citizenry!
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## Speaker credentials
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<p>An <a href="https://www.youtube.com/watch?v=XjRO2OTt-5o">early version of this talk</a> was given, with the clients in attendance, <a href="https://design4drupal.org/sessions/case-studypanel/iterative-ux-find-it-cambridge-case-study">at Design4Drupal Boston 2018</a>.</p>
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<p>I have presented at multiple DrupalCons — Boston (<a href="http://boston2008.drupalcon.org/session/drupal-and-knight-foundation.html">Knight Foundation panel</a>), Washington DC (Taxonomy), Paris (Taxonomy and RDF sessions), Portland (<a href="http://portland2013.drupal.org/training/drupal-for-decision-makers.html"> Decision-maker training</a>), Munich (RDF) — and led Birds-of-a-Feather at many more (on topics such as contributing to the community, authoring (<a href="https://www.goodreads.com/author/show/4222173.Benjamin_Melancon">well-regarded</a>) Drupal books, and worker cooperatives), in addition to panels, presentations, and workshops at multiple Drupal summits and camps, including Drupal Camp Twin Cities, NYCCamp, Design for Drupal Boston, and the NERD Summit.</p>
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<p>Some of my other Drupal contributions can be <a href="https://www.drupal.org/u/mlncn">seen on my d.o profile</a>.</p>
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## Submissions
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* **PRESENTED** https://design4drupal.org/sessions/case-studypanel/iterative-ux-find-it-cambridge-case-study
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* https://events.drupal.org/seattle2019/sessions/iterative-ux-find-it-cambridge-case-study
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