From c70c79cbe6bcf7289f6b090aec0eb902f9df3dc4 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?benjamin=20melan=C3=A7on?= Date: Mon, 25 Jun 2018 18:08:29 -0400 Subject: [PATCH] Add a shin bone and a kneecap --- find-it/iterative-ux-d4d-outline.md | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) diff --git a/find-it/iterative-ux-d4d-outline.md b/find-it/iterative-ux-d4d-outline.md index c85e1d5..a18103b 100644 --- a/find-it/iterative-ux-d4d-outline.md +++ b/find-it/iterative-ux-d4d-outline.md @@ -1,3 +1,20 @@ +Philosophy: + +* Listen +* Learn +* Loop + +Main challenges: + +* Listening to the client more than the citizenry + + +What's next: + +* Make continued investment in iterative UX more affordable (maybe) by building a platform + + +Examples: * Power users reported not finding organizations with terms they expected, specifically, when searching for words that were in the title or description of programs that the organization provided, they expected to see the organization (even though no one had bothered to put such presumably crucial words in the description of the organization itself).