Tasks people need to do go in GitLab, but that is *not* how tasks should be communicated. Whenever possible, anything important enough to be assigned is worth talking about in 'real-time' first, or concomitantly. Everything needed to understand an issue should be captured in GitLab, but we want to avoid back-and-forth 'huh what?' and 'nuh-uh not me' (un-assign)
Discussion that takes place outside of GitLab needs to be summarized (or copy-pasted) into the relevant issue in the GitLab project.
Some of our best clients are also on IRC, as are our partners at [May First Movement Technology (#mayfirst on irc.indymedia.org)](https://support.mayfirst.org/wiki/faq/chat).