Bring in and update roles from our internal docs

roles.md

@@ -2,28 +2,148 @@
 
 ## Rotating cooperative-wide roles
 
-In the interest of distributing types of work equitably and skill-sharing, a number of tasks rotate monthly or somewhat randomly.
+In the interest of distributing types of work equitably and skill-sharing, a number of tasks ideally rotate— weekly, or monthly, or somewhat randomly.
 
-### Standup facilitator
+### Meeting facilitator
 
-### Monday planning facilitator
+ * Standup facilitator (all regular meetings)
+ * Monday/Friday planning facilitator (can be different than facilitator in standup part).
+ * Worker-owner meeting facilitator
 
-### Friday shipping facilitator
-
-### Worker-owner meeting facilitator
+In practice standup facilitator has been Keegan 95% of the time, with Chris and Sanjay a bit more likely to pick up the planning facilitation.
 
 ### Timecop
 
-* Checks to ensure people get their time in each day by the end of Monday planning, mid-week daily standup, and Friday shipping.  Works with people individually after the meeting to 
+* Checks to ensure people get their time in each day by the end of Monday planning, mid-week daily standup, and Friday shipping.  Works with people individually after the meeting to get the time in.
+
+In practice, we have not done this for a while.
 
 ### Scribe
 
 * Write one sentence about each person's main activity in a week, summarizing our activities in an accessible way in blog posts such as "The Week That Was: Agaric's March 30th to April 3rd"
 * As our main storyteller for the month, think about ways to weave the work we're doing every week into a narrative; if we can't fit our work into a narrative we're probably straying from our strategic goals.
 
+Never put into practice and we really need to.
+
+### Trainer/Educator
+
+* Write informative blog posts
+* Create curricula for trainings
+* Submit speaking and training sessions
+* Speak/training at events
+* Help organize trainings, camps and conferences  
+
+Primary: Mauricio, Chris  
+Secondary: Keegan, Ben
+
+### Infrastructure
+
+* Create and support working development environment for each project
+* Create and support staging site for each project
+* Maintain deployment workflows for each project  
+
+Primary: Chris  
+Secondary: Louis, Ben 
+
+### Leads
+
+* Cold calls (we have never done this)
+* Future event scanner - list events of interest in advance
+* Respond to requests received by contact form or email
+* Write proposals
+* Coordinate estimates
+* Manage marketing-oriented pages on website   
+
+## Marketing
+
+* Write blog posts
+* Post to social media
+* Coordinate sponsorship of events
+* Network at events
+* Take pictures and video
+* Promote events we are part of  
+
+## Contractor Relations
+
+* Communicate hours and progress with contractors
+* Make sure contractors send invoice each month
+* Make sure contractors get paid each month
+* Check in on how contractors are feeling about their work and projects
+* Check in with Agaric team on how things are going with contractors they work with  
+
+Currently making no effort to rotate.
+
+Primary: Sanjay  
+Secondary: Micky
+
+### Team Management
+
+* Review planned time usage on a weekly basis (start of week, based on reports in Monday team tempo meeting)
+* Make suggestions to try to ensure Agaric worker-owners combine for at least 60 billed hours a week (60x4x150=$36K/mo=clearing payroll). 
+  * Works with project leads to find recommended tasks.
+* Pairs with contractor relations for overall use of available Agaric time.
+* Implement Team Tempo process  
+
+Unfilled since Clayton left.
 
 ## Project-specific roles
 
 ### Lead
 
+#### Client Relations
+
+* Hold monthly [sensing](https://gitlab.com/agaric/internal/wikis/meetings/sensing) and sprint planning/review meetings
+* Send monthly ROS and project update
+* Make sure payments from client are happening on time
+* Update Agaric team on how a client is doing and how their projects are going in worker-owner meetings  
+
+This role as described has not really been filled since Clayton was here.
+
 ### Developer/Designer
+
+#### Design
+
+* Create wireframes/prototypes
+* Create design mockups
+* Create styleguide using HTML and SASS  
+
+Primary: Unfilled
+
+#### Development
+
+* Use contributed and custom modules to implement functionality
+* Translate styleguide into working website
+* Review others' code
+* Test code
+* Deploy approved changes
+
+Primary: Ben, Mauricio, Louis  
+Secondary: Chris, Keegan
+
+### User Research
+
+* Define and measure project goals and key performance indicators (KPIs
+* Define key user groups
+* Conduct research to learn users' needs and motivations  
+
+### Project Manager
+
+* Plan sprints
+* Ensure issues have acceptance criteria and relevant info
+* Facilitate project meetings
+* Facilitate key milestones such as security updates, redesigns and launches
+
+## Responding to Inadequate Performance of a Role's Duties
+
+* Person noticing an issue address directly. If issue persists, call a meeting with the whole group to discuss a resolution/change.
+
+## Suggestions for role-fluidity
+
+* Define documentation requirements and tool usage for the role (e.g. effective use of GitLab for developers, detailed tracking in CMS tool)
+* Specific email addresses for particular roles
+* Document requirements of a role - hard skills, soft skills, and required resources (e.g. excellent communication, GnuCash familiarity, etc).
+* "Pair-programming" approach
+
+```{note}
+Related: <a href="https://gitlab.com/agaric/internal/wikis/worker-owners">Worker Owners</a>
+```