Add big lessons section to Find it abstract

2021-10-29 20:27:34 -04:00 · 2021-10-29 20:27:34 -04:00 · 48387da458
commit 48387da458
parent f45e73d851
1 changed files with 7 additions and 0 deletions
--- a/find-it/abstract.md
+++ b/find-it/abstract.md
@ -52,3 +52,10 @@ Keep improving the experience of people visiting your client's site— and keep
 * COVID-19!
   - banner block
   - virtual or in person
+
+### Big lessons
+
+  * Stay listening
+    - "Active listening", to a whole city or potential users of a website, means going out and finding people.
+    - Give people a way to talk to you
+  * That segues into "something is better than nothing", the suggest updates link just opens in an e-mail