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Add big lessons section to Find it abstract

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benjamin melançon 2021-10-29 20:27:34 -04:00
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find-it/abstract.md
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@ -52,3 +52,10 @@ Keep improving the experience of people visiting your client's site— and keep
* COVID-19! * COVID-19!
- banner block - banner block
- virtual or in person - virtual or in person
### Big lessons
* Stay listening
- "Active listening", to a whole city or potential users of a website, means going out and finding people.
- Give people a way to talk to you
* That segues into "something is better than nothing", the suggest updates link just opens in an e-mail